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Terms of Use

Last updated: January 2024

Welcome to neuro-matic. By accessing and using our website and services, you agree to be bound by these Terms of Use. Please read them carefully before using our site or booking any services.

1. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Services Description

neuro-matic provides culinary education services, including cooking workshops, private chef experiences, event catering, recipe development, and related consultancy services. Service descriptions on our website are provided for general information purposes and may be subject to change.

3. Booking and Payment

Booking Confirmation: All bookings are subject to availability and confirmation by neuro-matic. A booking is not confirmed until you receive written confirmation from us.

Payment: Payment terms vary by service. Full payment or a deposit may be required at the time of booking. Specific payment terms will be communicated during the booking process.

Pricing: All prices are quoted in British Pounds Sterling (GBP) and are inclusive of VAT where applicable. We reserve the right to adjust prices at any time, though confirmed bookings will be honoured at the agreed price.

4. Cancellation Policy

Client Cancellations:

  • More than 7 days before the scheduled service: Full refund
  • Within 7 days of the scheduled service: Credit toward a future booking (valid for 12 months)
  • Within 24 hours or no-show: No refund

Our Cancellations: In the rare event that we need to cancel a service, we will offer a full refund or rescheduling at no additional cost.

5. Dietary Requirements and Allergies

It is your responsibility to inform us of any dietary requirements, allergies, or medical conditions that may affect your participation in our services. While we take all reasonable precautions, we cannot guarantee a completely allergen-free environment and accept no liability for allergic reactions.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, recipes, and design elements, is the property of neuro-matic or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent. Recipes and techniques taught in our workshops are for personal use only and may not be used commercially without permission.

7. User Conduct

When using our website or attending our services, you agree to:

  • Provide accurate and complete information
  • Behave respectfully toward our staff and other participants
  • Follow all safety instructions during workshops and events
  • Not engage in any unlawful or harmful activities

8. Limitation of Liability

To the fullest extent permitted by law, neuro-matic shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

9. Indemnification

You agree to indemnify and hold harmless neuro-matic, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms of Use or your use of our services.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of any third-party sites.

11. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after any changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms of Use, together with our Privacy Policy, Cookies Policy, and any specific terms provided during the booking process, constitute the entire agreement between you and neuro-matic regarding your use of our website and services.

15. Contact Information

For questions about these Terms of Use, please contact us at:

neuro-matic
47 Borough High Street
London SE1 1NB
Email: [email protected]

neuro-matic

Bringing culinary excellence to home kitchens across the United Kingdom since 2018.

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