Privacy Policy

Last updated: January 2024

At neuro-matic, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information such as your name, email address, and any other information you voluntarily provide when contacting us or booking our services.
• Service Preferences: Information about your culinary preferences, dietary requirements, and service selections to better tailor our offerings.
• Usage Data: Information automatically collected when visiting our website, including your IP address, browser type, operating system, access times, and pages viewed.

How We Use Your Information

We use the information we collect to:

• Process and manage your service bookings
• Respond to your enquiries and provide customer support
• Send you information about our services, updates, and promotional materials (with your consent)
• Improve our website and services based on your feedback and usage patterns
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
• When required by law or to protect our rights, property, or safety
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict our processing of your information
• Request portability of your data
• Withdraw consent where processing is based on consent

Cookies

Our website uses cookies to enhance your experience. For detailed information about how we use cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

neuro-matic
47 Borough High Street
London SE1 1NB
Email: [email protected]